Tuesday, July 21, 2009

COGNOS Home in COGNOS Admin page





When this first happened, I was actually on a call with the IBM support going through an older error that we were facing. If you look at the second image you can see that; the more I drill down, the no of pages increases. For a while I was thinking I need to re install everything on the server. But when I tried the same ‘COGNOS Administrator’ from my local machine through a URL, things seemed to be working fine.

So I believe the problem seems to be with the browse and its settings rather than COGNOS. So I upgraded the web browser on the server and things got back to normal. One can also try to delete the cache memory in the browser.

Monday, July 6, 2009

COGNOS 8.3 [the_dispatcher] com.cognos.pogo.performance.PerformanceIndicationHandler Error


I came across this bizarre issue while running an existing report. This particular report used to run fine; but all of a sudden it started throwing this error. I was wondering why ? We never touched the report and the modified date was dated way back last year.
Coming to the point, I tried checking the metadata and other totals / sub totals in the report. We even restarted the cognos service thinking it is something to do with the dispatcher.
But the solution was ……. We had added a some new filters to the metadata and the report was running on older filters. So all we had to do was to rename the filters in the report to the newer ones and things got going smoothly.

The problem with COGNOS is that, it does not point out the exact error message.